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What is Workforce Management: The 4 W's of WFM software

Posted by Team Synerion on February 2018

What is Workforce Management | SynerionThe simple answer to the question “what is workforce management?” is: a process, or software, that organizes, tracks and manages activities required to maintain a productive workforce. This would include time management, human resources, absence management, labor allocation,  staff scheduling and reports/analytics. That’s the “simple” answer to the “what”, but decision-makers in any organization need to know more - the kind of questions that will allow them to implement a process, and/or a WFM software, that will actually maximize performance, and streamline efficiencies across every department.

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Topics: workforce management software, time scheduling, workplace automation, employee tracking, wfm software

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