The simple answer to the question “what is workforce management?” is: a process, or software, that organizes, tracks and manages activities required to maintain a productive workforce. This would include time management, human resources, absence management, labor allocation, staff scheduling and reports/analytics. That’s the “simple” answer to the “what”, but decision-makers in any organization need to know more - the kind of questions that will allow them to implement a process, and/or a WFM software, that will actually maximize performance, and streamline efficiencies across every department.
When you use employee tracking software, you have a lot of options. The software will share a large amount of the traditional roles that managers take on, including identifying how many hours each employee is allowed to work. The software can even keep track of the relevant laws. Naturally, you have to enter the right settings initially for the software to work properly.
Timesheet tracking and attendance tracking are critical for every business. However, you’ll still find that many small businesses track their employees’ time on a simple spreadsheet (or even with pen and paper!). We all know that human error is a real thing, and when it comes to employee attendance, every error can impact your business. This is why timesheet tracking software can be a lifesaver.
We have come a long way from the time when monitoring employees involved a manager looking over their shoulder to make sure work was getting finished. Today, that employee monitoring may involve elaborate software with a form of intelligence. It is an automated way to watch and analyze your employee's behavior during their paid working hours. Different kinds of working conditions will require different kinds of tools for tracking employees. Here are ten of the reasons why you should invest in tracking software:
Despite rapid advances in the technology available for employee time tracking, many companies still rely on manual systems. For some businesses, the reluctance to upgrade to a digital time tracking system is due to the cost of installing the system, whereas others worry about the learning curve associated with the new software.
Topics: employee tracking
For any business to operate effectively, especially those with large workforces (such as call centers), it is imperative that there are robust processes in place to manage the workforce. However, what is workforce management, and how does workforce management software bring value to your company? As technology replaces manual processes in all industries, management software is proving to be invaluable to employee satisfaction and overall business efficiency.
Topics: employee tracking