TimeTECH knows that we have one of the world’s best time and attendance systems on the market. We strive to always stay on top. Our fully customizable solutions are saving companies thousands of dollars in operational costs each year!
Offering one of the best customized solutions is only the first step! We pride ourselves for our support department.
TimeTECH has a dedicated team of support staff with an average of over 10 years of experience to help address any issues or questions you may have about our time and attendance system. TimeTECH offers optional support packages once your time and attendance system goes live.
Our support packages include:
Software Support:
• Guaranteed 1 Hour telephone response during business hours
• Unlimited toll free support
• Help desk manned by Timekeeper Certified support staff with an average of 10 years experience
• Bilingual support
• Dial-in diagnostics
• Version updates
• On-site visits when necessary
• Remote assistance to save you time
• Maintenance of historical information on every call
• Email service for programming changes
• Custom online account with personal user login to access important TimeTECH documents anywhere
Hardware Support:
• Site support when necessary
• All parts and labour included
The support staff at TimeTECH assisted me when I required technical support. Their professionalism, service, and the fact that they were easy to reach has made my experiences with TimeTECH extremely positive.
SnF Management
