Anyone running a company in today’s business world can confidently say that making money is their ultimate goal – after all, how will an organization stay in the market without revenue?
What managers seem to forget though, is that without a strong workforce, achieving this goal is close to impossible. To ensure success, companies need to optimize on their most valuable resource – people.
Over the years, Human Resource Management has endured quite an evolution. What began as a traditional system that encouraged close employee monitoring has now turned into more of a “talent management” system. The formation of unions, legislation about employee rights as well as an increased general appreciation for staff has led to more a hands-off management approach. Micromanaging is becoming a thing of the past; the focus is instead on empowering individuals to work productively.
In order to fully appreciate how much employees contribute to their company, organizations should intertwine employee satisfaction into their core objectives. Managers should provide encouragement and praise to workers, and maintain strong relationships between levels of the company.
Furthermore, steps should be taken by managers to accurately monitor and analyze the workforce. Implementing a workforce management solution will grant companies these analysis capabilities in a number of ways. Employee time and attendance can be tracked (through biometric terminals or self-service online portals), schedules can automatically be produced, and trends in human resources can be examined using business intelligence capabilities.
Generally speaking, using WFM solutions allows managers to:
- Ensure clear communication between employees and management
- Empower employees with self-service capabilities
- Gain a clear view of human resource performance by tracking changes and trends
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