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How to Choose the Workforce Management Software for Your Retail Business

Posted by Team Synerion on Jan 8, 2018 11:27:44 AM

rob-bye-98949.jpgA workforce management system will help you more easily manage your employees, saving you both time and money. This type of easy-to-use software provides you with accurate, real-time information which will ensure your business runs more smoothly.

However, not all workforce management software is the created equally. They won’t all offer your retail business the same features. You’ll want a well-designed workforce management software that offers you a real-time look at your workforce any time you need it, allowing you to make proactive business decisions. You’ll also want to choose a system that helps you stay within your budget, avoiding problems such as time fraud and extra overtime costs.

Features to Look For

  • Comprehensive Time Tracking: A complete system of time tracking is important when it comes to choosing a workforce management system as it will help you keep your salesfloor fully staffed. A time tracking feature that operates in real time ensures you always know what’s happening in your workplace. You’ll know who is absent, what areas of your floor need more coverage, and who has forgotten to clock in or out. This also helps prevent time theft. When employees are more accountable for clocking in and out, ‘buddy clocking’ won’t occur, and neither will inaccurate record keeping.

  • Flexible Scheduling Options: When it comes to maximizing your time and ensuring your employees are working efficiently, flexible employee scheduling is essential. With a workforce management software system, you’ll be able to create recurring and customized schedules with just a few clicks. The software will help you create schedules based on your employees’ availability and positions. You’ll always have people where you need them when you need them.

Plus, these schedules are simple to modify. You’ll be able to access them from anywhere, 24 hours a day, 7 days a week. You can always check to make sure you have the coverage needed to operate successfully.

  • Keep Employees in the Loop: Look for a system that will help keep your employees in the loop, too. A great system will allow them to check their sick hours, vacation time, and schedules all in the same place. This keeps you from having to check, taking time out of your busy day. Your employees will always have accurate information at their fingertips.

In retail, it’s much more important to spend more time with customers than on paperwork. With the right workforce management software, payroll becomes a breeze. You won’t have to do more than click a button. You’ll be confident that everyone’s time is accounted for and reported accurately. 

Topics: Workforce Management, workforce management software, retail management

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