Workforce management software isn’t just a great way to help you avoid tax mistakes and keep employees engaged while paying for itself; it also can help you collect better staff data to increase productivity, compliance, and engagement.
Workforce management software offers a path for employers to better manage their employees by creating dynamic data that can be used for company-wide improvements.
Select Your Data
Your needs aren’t the same as everyone else in your industry. Each business has specialized goals and those goals are constantly changing. Workforce management software allows you to easily collect essential information. Data can easily be changed or removed when it’s no longer necessary. With your own workforce management software, you aren’t receiving pre-populated generic data. You’re receiving data that directly impacts your staff and management team.
Internal Alerts
After you’ve selected and set up tracking, how are you sure managers understand that data? Many times managers are given large spreadsheets of numbers but no context to what they should focus on. Workforce management software automates this process by highlighting which items need more attention and which need action. Managers don’t need to call HR to decipher their reports, instead they can quickly determine what data needs to be addressed and how to address it.
Document Competency
As businesses expand, they often lose touch with employee competency. When there’s only a handful of employees, it’s easy to remember who trained with the timekeeping system and who is competent to complete payroll. As employees are added though, many lose that competency because new employees don't know or remember that they have those skills.
Workforce management software centralizes and documents staff competency for the entire organization to see. When there are gaps in the schedule, managers don’t need to call other departments or reach out to HR to figure out who might possibly have that skill set. Instead, they can view a depository of competencies to identify which employees can step in.
Understand Staff Logistics
If you’ve ever asked yourself what your employees were doing with their day, you clearly aren’t using a workforce management system. Staff logistics and productivity can easily be tracked with a workforce management system by creating projects and milestones for tracking. This can also help employers understand staff logistics. Managers can see which projects need more personnel and which can spare extra hands. By assessing these projects after completion, managers can also identify common roadblocks and streamline future projects.
Track Leave and Attendance
Automating your time and attendance with workforce management software is a great way to collect staff data. When companies use punch cards or pen and paper timekeeping, they aren’t able to gather a global snapshot of their employees’ time use. Workforce management software allows you to collect better staff data by identifying whether the business is losing productivity due to employee time theft or neglect. Looking at the entire organization, employers can create the profile of a normal employee for tardies, absences, and time used, using that mock employee to identify employees who exceed expectations and those that struggle to meet them.
Workforce management software gives businesses a one-stop-shop for not only gathering employee data but a system for refining, improving, and evolving that data. With a workforce management system, employers have a dynamic system that grows with their organization to ensure that employees are productive and fulfilled.
