Understanding Workforce Management Systems and the Benefits of Investing in one

What is a workforce management system?

A workforce management system is a comprehensive tool which seeks to automate, regulate and centralize the process of workforce management. Scheduling, time and attendance, managing employee requests and absence management all represent different aspects of workforce management. Clearly managing a workforce without an actual workforce management system would be a highly involved task that would eat up a lot of resources.

Why invest in a workforce management system?

- Saves Money

  • A workforce management system has been proven to save organizations of all different sizes money in a variety of ways. For example a WFM system automatically calculates the exact amount to be paid to employees based on the number of hours worked. The alternative to a WFM system is manual payroll calculation which is prone to human calculation errors.

- Improves morale in the company

  • Occasionally employees will have their friends punch them in for work if they are running late or punch them out on time if they leave early. This process is known as “buddy punching”. Buddy punching hurts the morale of the employees who work their entire scheduled shift because they are being paid the exact same amount as those employees who are showing up late or leaving early. As a result more and more employees will begin to engage in this behavior creating a toxic environment.

- Improves productivity

  • Managers often spend a great amount of time dealing with administrative tasks such as approving employee absence request, creating schedules, generating workforce reports, etc. However workforce management solutions automate all of these processes resulting in more available time for managers to focus on other tasks.

- Optimizes your workforce

  • Workforce management systems have built in tools which allow managers to develop schedules based on reoccurring patterns to meet the needs of their clients while also taking into account labor laws, union rules, vacation days and sick days of employees.

To get more information on workforce management and to see how a workforce management system could benefit your company please visit our website.