Emotional Intelligence and Why You Need Staff Who Have It
Since the early 1990s, the idea of emotional intelligence in the workplace has gained in popularity. Hiring managers have begun to look for candidates with high emotional intelligence to help them succeed. As the workplace evolves, adopting new technologies, new strategies and new ways to work, it has become increasingly important for companies to have these type of people on staff. Those with high EQ are adaptable and flexible, and the emotional qualities they need to drive a business forward.
What is Emotional Intelligence?
Emotional intelligence, or EQ refers to an individual’s ability to control, evaluate and perceive emotions. This concept, made popular by psychologist and journalist Daniel Goleman, suggests that a person’s EQ dictates how well they can monitor their own feeling and emotions as well as those of others, and use this information to guide their thoughts and actions.
In his studies, Goleman discovered that the best leaders in the workplace not only have high intelligence, determination and vision – they also have a high degree of emotional intelligence. These findings have led organizations around the world to actively seek out candidates with strong EQs.
Why Hire Staff With High EQ?
Hiring employees who have a high emotional intelligence can benefit your organization in many ways. Looking for candidates with high EQs can help you ensure they’ll be a good fit for your culture and will work well in a team setting. But there are many other qualities that these individuals possess that will improve their performance as part of your team:
- They are self-aware. Those with a high EQ understand their own strengths and weaknesses, and can handle constructive criticism well.
- They are motivated. Driven by their own ambition, they are resilient in the face of disappointment.
- They can manage their emotions. These individuals are able to respond appropriately to varying situations they may encounter at work.
- They have great people skills. They can build trust and rapport with team members and earn the respect of others.
- They have empathy. With a high understanding of human nature, an employee with high EQ is able to connect with coworkers on an emotional level.
In addition to seeking out new staff with a high degree of emotional intelligence, consider how you as an employer or manager can develop your EQ. As a leader, try to be sensitive about what matters most to your employees. Understand that they each have different priorities and strengths, and learn to leverage these to drive success for your organization.