Even if you currently use a workforce management software, you may not be using it to its full capacity. There are secrets for even the most seasoned users that can help improve productivity, increase profitability, and engage employees.
Learn about these five little known features of workforce management software and how they can help your business.
Let's face it: Engaged employees use more than just their laptops. They work on the go and from home. Workforce management software does more than just load on company servers. It can be configured to help employees while they're visiting a job site or remember something when they're at home. By offering a mobile experience, employees can access necessary documents and information whenever they need it from their own phone. Integrating workforce management software and user mobile devices can help keep employees productive no matter where they're working.
While a workforce management system can provide a host of benefits, it isn't an all-inclusive system. Depending on the industry and the needs, many companies use a host of other software systems such as payroll, reporting, and quality control. While a workforce management system can't necessarily provide that service, it can integrate with those other software systems, helping consolidate business data and provide better information to managers. Workforce management software works with your other pieces of software to create a comprehensive look at your business data.
The increase in BYOD (Bring Your Own Device) workplaces came mostly out of convenience. With nearly all employees having personal use laptops and smart phones, adding company devices is just an unnecessary hassle. By offering multi-platform support for Apple, Windows, and anything in between, companies can save resources by allowing employees to use their own devices to access workforce management software. Multi-platform support means no matter the hardware, employees can access their workforce management software.
It's no secret that workforce management software provides businesses with the ability to create in-depth reports from their business data. What's less well known is how that workforce management software can also automatically disseminate those reports to managers. No longer does HR or upper management need to send out reports to every department. Instead, managers can be sent automated reports that contain curated information that directly speaks to that managers job duties and staff.
Real Time Scheduling
Scheduling is an ongoing hassle for management. No sooner is a schedule written than it needs to be amended to allow time off or cover illness. Workforce management software allows managers to conduct real-time scheduling, instead oftraditional scheduling methods where any absence or illness can be immediately filled and addressed. By allowing managers and employees to access the software, when an absence occurs, employees can be contacted to fill the void. By using skill-based routing, managers can determine who else within the organization is qualified to perform a necessary job and contact that employee immediately.
While the benefits of a workforce management software may seem straightforward, there are dozens of "hidden" benefits that companies can utilize for their own business. Get more from your workforce management software by tapping into these important features.