Synerion Blog

The Link Between Labour Productivity and Citizen Service

Posted by Team Synerion on November 2014


The government sector is notably different from the private sector in many ways, but one fact remains true – labour productivity has a real impact on the organization, whether public or private. In the former’s case, labour productivity is inextricably linked to citizen service. Better efficiency outputs means better service to the public, plain and simple. In fact, a study released by the BC Public Service Work Unit detailed how better employee engagement contributes to higher customer satisfaction.

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Topics: Government, Labour Productivity

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